live chat plugin for website

Finally a chat software for people on the go (that don’t want to learn anything new)!

We’re all about new and shiny so long as it serves a purpose and our latest feature coming down the pipe is all purpose with a neat little bow of efficiency tied on top. So far we’re calling this new lead routing feature Tag. Not to be confused with #, #tag or hashtag.  This feature…

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live chat software

Why you want a live chat solution that goes mobile, and we don’t mean an app.

So you have an awesome looking website, and it appears to be generating great search engine traffic among other sources, but you don’t seem to be getting any inquiries about your products or services. There is a good chance that the way you designed your website isn’t exactly answering the questions that many consumers might…

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group send chat to text for your website

Send your live chat to multiple people at once and more…

Get ready for website chat to text that can handle multiple chats at once, agent on duty functions for large corporate websites, incredible lead tracking functions to track the success of your chats, and so much more. Our website chat software is incredibly powerful because you don’t have to sit behind a computer to chat…

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SYNCRO Powerlinks How-To Guide

This is a Step-by-Step Guide on how to setup and install a Powerlink on your website with SYNCRO. Login to your SYNCRO admin account http://stable.syncrowebchat.com/user/login with the login credentials you were provided. The first thing you are going to need to do is make sure your SYNCRO window is set to display in “Invisible Mode.”…

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New Integration – Improve.ly

Improve.ly integration now available for SYNCRO If you’re a fan of Improvely like we are, then you’ll be happy to know that we have now developed a way to track your SYNCRO chat conversions within this handy conversion tracking and click fraud monitoring software. Follow the steps below to integrate with IMPROVE.ly and track conversions: If you are…

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New Feature Alert

All about that choice. You asked for it and now it’s here. Your customers can now choose whether they want to enter in a phone number or their email address when making initial contact with you using SYNCRO.  The leads will still be stored in your control panel, but the contact data will default to…

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5 Tips to be moooo’re responsive

Be more responsive to your online leads with these 5 tips. Make the most of incoming interactions and how a Moooooing cow changed my sales game. We’ve all been there before- a lead comes in from your website somewhat “unexpectedly” and because you weren’t ready for it, you don’t respond in time and you can’t…

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First Drive to 225 Reseller Campaign A Success

Goal. Check. In less than one year we were able to reach our goal of 225 re-sellers.  We gave ourselves one year to do it and we’re feeling pretty hot to trot that we achieved it in less than 10 months. Actually if we were to be exact it took us 283 days or equal to 9…

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SYNCRO Quick Start Guide

SYNCRO Quick Start Guide Welcome to SYNCRO : Website Chat to Text Never miss a sales lead again. Engage your leads on the go!   Log in to http://stable.syncrowebchat.com/syncro-admin/login and customize your settings now. Pay close attention to settings such as your scheduling (the hours of operation you would like for the chat tool displayed). Depending…

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Friday Sillys – Conjugating SYNCRO

SYNCRO can be a verb if you let it . It’s time to have some fun with SYNCRO and grammatical conjugation on this fine Friday. There are a lot of company names that have somehow, some way made it into our everyday vocabulary.  The phrase, ‘I Googled it’ is something pretty much everyone can relate…

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How do you deal with the expectations of being available for clients 24/7?

Ever since the introduction of the smartphone (we’re looking at you Apple and Android) we’ve shifted into a hyper on-demand climate. Everyone worries that if they don’t take that one call, or respond to an email or text message instantly that they’ll lose out on precious business to the next person who has no problem…

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How to Enable Scheduling on your Live Chat Software

Set the hours when you’re available for a live chat with your clients With SYNCRO you have the option to adjust the hours in which you are available for clients visiting your website.  We realize that you can’t be available 24/7/365 for clients; you’re not a robot and everyone is entitled to a couple days or…

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How to Generate the SYNCRO Live Chat to Text Message Embed Code

Generating the live chat to text message embed code is as easy as 1-2-3. When you sign up for a SYNCRO account you will automatically be presented with a step by step set up wizard to guide you through how to install the embed code to enable live chat to text on your website. However,…

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online chat software

Don’t Text and Drive. Chat Trigger Will Save your Life and your Leads.

There’s a lot of things we love about texting. It’s instant, it’s easy, quick, anonymous and it generally makes life easier. The one major downfall about texting isn’t the guesswork of trying to figure out the tone of the conversation as it unfolds or analyzing response time from friends trying to discern whether or not they’re…

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BCIC Success Story

SYNCRO was recently featured in a BCIC (British Columbia Innovation Council) success story post on their website.  We’re always thankful for a shout out from our peers and we’ve never been shy to point fingers at our favorite BC Technology Accelerator, Accelerate Okanagan, for all the help they’ve thrown our way. Great mentors, advisers and members…

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Website Live Chat. Does it affect the loading speed of your website?

We’re myth busting around the SYNCRO office today, with a neat little DIY article on website speed and how to benchmark your personal website before and after your SYNCRO install. We live in an on demand world and waiting for a website to load isn’t part of our instant gratification vocabulary, so obviously why wouldn’t…

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Privacy is Paramount.

Privacy might be the answer to bringing buyers, sellers, agents and brokers back together again.                      We recently pitched as one of the 15 finalists at the RealogyFWD innovation event in San Francisco and it was very apparent that both judges and attendees had data and privacy on the mind.  A common theme in questioning…

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The Canary has landed. By that. We mean a really useful Broker report.

Broker reports are broken. See what I did there?  Brrrroooooke – r- n. As a broker have you ever wondered what to do with your website analytic reports at the end of the month?  You know the one. It tells you how much traffic came to your website, how much of that traffic was robots,…

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How to Integrate SYNCRO :: A Walk in the Park :: Part 3

Part 3 in our integration point series. How to integrate SYNCRO into a brokerage or corporate level website using Powerlinks. We’ve talked about Powerlinks a little bit here and there, but these beauties really put the power into your online interactions. Powerlinks can change a simple link, form, button or advertisement into an instant communication…

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SYNCRO – Heading Back to San Francisco Already?

I guess we left our hearts in San Francisco. We’ll soon be hitting the road back to the lovely City to attend Inman Connect as an exhibitor on start-up alley.  It seems we just unpacked after attending as a finalist and fan favorite in the amazingly orchestrated RealogyFWD15 Innovation event, but no complaints on our end! We attended our…

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How to integrate SYNCRO :: A Walk in the Park :: Pt. 2

Part 2 in our integration point series. How to integrate SYNCRO into a brokerage or corporate level website. We have the capability of integrating SYNCRO three ways for brokerages and corporate clients and that’s not counting our Powerlinks strategy, which we will dive into during the last part of this website chat integration series. Brokerages…

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How to integrate SYNCRO :: A Walk in the Park :: Pt. 1

The Single Website Install :: Part 1 in our integration point series :: A Walk in the Park.    SYNCRO was designed to be easy to install and integrate in multiple scenarios. This is the first part of our series titled SYNCRO installs :: A walk in the park. We have a few different ways…

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New website chat to text feature for IDX/MLS websites.

Personalized photos are now easily created using the IDX/MLS data and SYNCRO. We’ve just released personalized call to action chat buttons for IDX/MLS enabled websites. Up your chat game and get personal with these dynamic chat buttons. These lovely calls to action are generated on the fly within our software and don’t require any heavy…

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San Francisco Here We Come!

We are ecstatic and grateful to announce that SYNCRO has been selected among 15 innovative real estate technology companies to pitch at real estate giant Realogy’s FWD Innovation Summit for emerging real estate tech in San Francisco on June 23, 2015.  We can’t wait to demonstrate SYNCRO to a captive audience of real estate professionals…

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Intelligent Contact Forms Have Arrived

When’s the last time you updated your contact form? Have you ever really looked all that closely at it since it was casually slipped into your website?  Chances are pretty high that answer will be a resounding, yet sheepish, “No.” It’s funny how the most important part of a website, how one contacts you to…

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Embedding Website Chat into IDX/MLS Data for Better Engagement

Have you ever felt like you were shooting darts at water while searching for property on a broker website or a search portal?  Maybe you’ve narrowed it down and drilled into a property that you love and started to arrange your furniture, so you take the next logical step and click on that evil little email…

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Integration Partners

We’ve been working on lots of integrations and we have even more of your favorite companies to follow very shortly!  Take a look at the SYNCRO  partner plugins, and exclusive relationships we’ve cultivated so far, and if you’re looking for your favorite CRM or CMS and don’t see it on the list please let us…

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How to use website chat to SMS for real estate.

There are a lot of chat tools out there, we aren’t denying that fact. You can choose from typical PC to PC chat tools and even chat tools that filter your leads through an answering service style call center before they are sent back to you, in pristine verified (albeit days old cold) condition.  SYNCRO is…

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A website chat tool that saves the push for the delivery room

That might sound a little “pushy”, but seriously if you want to build trust with fresh blooded, potential clients it’s the hard truth that a lot of agents still unfortunately need to hear. Not only is the hard sell dead, but also without a pulse is the soft sell, the value sell and every other sleazy sales tactic you’ve ever learned. It’s time to start waiting patiently for your queue when to chime in and that starts with your ears not your mouth. Too many agents are using their website chat tool to stalk and harass potential new clients.

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What to do with incoming support interactions.

The following are suggestions on how to turn incoming support interactions into happy clients that want to spend more money with you. Retaining your existing business is good for your bottom line and should not be ignored if you’re looking to grow and sustain your business.

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website chat software

Why SYNCRO is different from other chat tools?

What is SYNCRO all about and why did you build it?
SYNCRO was originally developed to help our existing SEM (Search Engine Marketing) clients convert their web traffic into instantaneous leads. We found that there was a massive shift in abandoned contact forms and we knew there had to be a better way to capture and captivate that online traffic and provide them with the immediate answers they were craving.

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business chat software

SYNCRO Getting Started Guide

Never miss a sales lead again. Engage your leads on the go! Welcome to SYNCRO website chat to text. With SYNCRO you can use the power of texting to engage with your website leads instantaneously, from anywhere. The following guide will help you set up your SYNCRO custom settings, and have you up and running in a few minutes.

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