live chat website plugin

Live chat website plugin

News and Articles

Welcome to SNARK where we take you on a journey that solely focuses on our live chat website plugin – SYNCRO! In this section you’ll find all the latest industry articles and latest features we have added to SYNCRO Web Chat to Text.   We call it SNARK, because well, sometimes we get SNARKY. Likewise, we also demonstrate how live chat can increase website leads and conversions.  You’ll find useful information on our SNARK page such as help with installs. We also give you tips on how to use specific features and clever articles like this one, so that your chats come into your phone with an added sense of urgency!

If you have a suggestion on articles you would like to see written about then please send us a request. We want to provide a comprehensive feature guide for this very simple to use chat to text tool that you can’t live without! Maybe, you’ve come to this page because you’re looking for more information on how SYNCRO works, if so, then we encourage you to firstly visit this page here.

If you haven’t already made the decision to sign up, then please click here and get started today!  We also offer free, no obligation trials!

Otherwise – Enjoy the SNARK!

SYNCRO Agent on Duty software connects real estate agents to leads!

SYNCRO Agent on Duty software connects real estate agents to leads!

SYNCRO helps real estate offices move and shake during the Global Pandemic with ‘Agent on Duty’ software. There couldn’t be a better time to take a good hard look at your online marketing strategy, since the introduction of Covid-19 into our society .  The way we interact from this point in time forward has forever…

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SYNCRO User Viewing Data

SYNCRO User Viewing Data

Well we have done it again! Once again we have heard customer feedback and built in another great addition to our live chat software. We have added the “user viewing data” into our system, meaning the page title of whatever page the user is on when initiating a chat will now be displayed in: the…

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Live chat software for WebsiteBuilder – Installation Instructions

Live chat software for WebsiteBuilder – Installation Instructions

Here at SYNCRO we try to make installation easy for all of our live chat software customers, and our latest installation guide is focused on WebsiteBuilder. Here is a step by step guide on how to easily install SYNCRO into your Website Builder website. The first thing you’ll want to do is login to your…

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How to check what page a customer is viewing when a chat has started

How to check what page a customer is viewing when a chat has started

Have you ever had a chat come in and a user has asked a question about a specific product, real estate listing, etc.  but you’re not sure what page the user is on, or what they’re referring to? Well we’ve got you covered! Here are 3 quick steps on how you can check this on…

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How to view your SYNCRO leads

How to view your SYNCRO leads

At SYNCRO we understand the importance of keeping a database of your leads and customer information, so it was a no brainer to have all leads stored in one convenient place. Here is a quicvk guide on where you cand find this information. First you’ll need to login to your SYNCRO account. (This can be…

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Live chat software for Squarespace – Installation Instructions

Live chat software for Squarespace – Installation Instructions

Here At SYNCRO Web Chat we developed our live chat software to ensure it works for Squarespace, and all other online website builders. Some of the website builders out there can be difficult for some people as they’re not familiar with web development, and they may not know where to place embed code. So we…

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Live chat software for Weebly – Installation Instructions

Live chat software for Weebly – Installation Instructions

Here At SYNCRO we developed our live chat software to ensure it works for weebly, and all other website builders. We always want to ensure that our software works with any type of website, whether it be custom websites, themed websites, or websites built on builders like Weebly. Some of the website builders out there…

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Basic Setup for SYNCRO Groups

Basic Setup for SYNCRO Groups

If you’re here it’s because you have a made a very smart decision and signed up for our live chat software for groups, locations, departments and more. Here are the steps you need to take to set this feature up. First you need to login to your SYNCRO account here https://stable.syncrowebchat.com/user/login Now that you’ve logged…

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SYNCRO is a Better Business Chat Alternative to Facebook Messenger

SYNCRO is a Better Business Chat Alternative to Facebook Messenger

What makes SYNCRO a better business chat alternative to Facebook Messenger? SYNCRO web chat is a better business chat alternative to Facebook Messenger. Facebook is a multi billion dollar company. They’ve been known for great things, such as virtually connecting generations from across the globe. However, they’re also known for some really bad things, like…

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Responding to a SYNCRO Lead

Responding to a SYNCRO Lead

Here at SYNCRO we are always looking out for our clients, and sometimes we notice that some clients may not fully understand how to use live chat software on a website, and are responding to a SYNCRO lead incorrectly, so we thought we’d break it down a bit for you. This article is just a…

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Live chat software + GoDaddy

Live chat software + GoDaddy

Live chat software + GoDaddy How to integrate SYNCRO live chat software into your GoDaddy website with ease! GoDaddy’s drag and drop editor has been designed to make life easy when you want to make small changes to your website. Unfortunately, embedding code into a GoDaddy website has some restrictions due to specific restrictions put…

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Why SYNCRO is better than other live chat software tools

Why SYNCRO is better than other live chat software tools

Why SYNCRO is the best live chat software tool for 2020. Don’t cut corners by using AI or a chat answering company it will only hurt your business. How many time have you tried to connect with a business through their live chat tool and seen this message: I mean, what is the point if…

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SMS business solutions are the best for communicating

SMS business solutions are the best for communicating

These days cell phones are basically in everyone’s pocket, and they are the top form of communication on the planet, especially for business owners. So when it comes to generating leads from a businesses’ website and generating new customers, it should come to no surprise that sms business solutions are the best way to do…

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Businesses benefits of a chat tool

Businesses benefits of a chat tool

The title of this article may be a little misleading, as it sounds like SYNCRO live chat web app is only for a specific group of people, but that’s not true at all. At SYNCRO we have developed the best website chat software that works for anyone, but it can also be integrated into your…

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Why you need a text messaging service for business

Why you need a text messaging service for business

Many website owners know the difficulty of leading customers through a funnel to get them to purchase a product or contact them about a service they provide. Unfortunately many customers will browse their website without taking the next step, and that’s where a text messaging service for business comes in handy. Using business texting solutions…

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New Feature – SMS Promo Code

New Feature – SMS Promo Code

Are you looking to expand your marketing, engage with your customer, create promotions for products or services, and bring in more leads? Well we have the tool for you. Introducing our new SMS Promo Code tool. How It Works SMS Promo Code by SYNCRO is a unique word generated by you for use in outside,…

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How a live chat app can benefit your real estate business

How a live chat app can benefit your real estate business

This may or may not be a secret, but one of our partner companies called EstateVue deals with real estate marketing and web development, which is one of the reasons we developed SYNCRO in the first place, so we know a lot about what works when it comes to generating leads for realtors. Lead generation…

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Why SYNCRO is the best live chat software for car dealers

Why SYNCRO is the best live chat software for car dealers

Is your car dealership still a bit old school and needing to catch up with the times? For many years car dealerships ran on just the car and the sales techniques of the salesman, but with the emergence of technology like online chat software, you have many more tools you can use to drive sales…

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Forget the apps and try out SMS marketing tools

Forget the apps and try out SMS marketing tools

Have you spent countless hours in your app store looking for the sms marketing tools, only to find that you’ve basically wasted your time and money? Well you can close that app down, clear it, and put your phone down. Because we have the solution you’ve been looking for. Here at SYNCRO we understand the industry…

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The best SMS solution for your business

The best SMS solution for your business

These days lead generation from your website is the best way to gain new business, or sell your products and services. But there is no magic here, and if you’re not utilizing the best tools to generate leads from your website, you are just wasting your money. Does this sound like you? Are you looking…

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SYNCRO How-to – Powerlinks

SYNCRO How-to – Powerlinks

Whether you are new to SYNCRO or live chat for website tools, you may not know of the amazing feature we call Powerlinks. With a basic SYNCRO install the chat window shows up either in the middle or your screen or minimized to the bottom right, but with Powerlinks you can add a text link…

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Modern Live Chat Software Feature – Sticky Chat

Modern Live Chat Software Feature – Sticky Chat

Here at SYNCRO our wheels are always turning, looking for new things we can integrate into our chat tools for websites, and new features we can add for our customers. If you are looking for a modern live chat software, in this new feature article we are going to be outlining out newest feature…STICKY CHAT!…

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New Online Chat Software Feature – Advanced Chat Scheduling

New Online Chat Software Feature – Advanced Chat Scheduling

Are you finding that your free live chat for website is working too well, and you’re constantly getting messages during family time or in the middle of the night? Well, have we got a feature for you! With SYNCRO’s Advanced Chat Scheduling, you can disable the chat tool at specific days and time of the…

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Get Massive Leads for Your Website Using this Simple Tool

Get Massive Leads for Your Website Using this Simple Tool

Capturing and nurturing new leads from your website is a very common problem with virtually 99% of all websites on the planet. Here at SYNCRO we have developed a online chat tool that will help you to potentially convert every single person that visits your website into a lead. Increase your sales, by using SYNCRO…

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New Feature – Agent on Duty Tool

New Feature – Agent on Duty Tool

Are you a large brokerage with many agents? If so, we have the real estate chat tool for you! Here at SYNCRO we know the industry well and are always coming up with new ideas with our clients in mind. Having an office with many agents allows you to have an Agent on Duty tool,…

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Benefits of using chat tools

Benefits of using chat tools

live chat support software has been used on websites for many years now, and have made some websites very successful, but there are still some websites that do not utilize this great conversion tool. If you’re still on the fence about using a live chat software for your website, here is a list of some…

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Generate more website leads with an SSL

Generate more website leads with an SSL

Have you noticed your live chat plugin for website leads have dropped and are wondering why? We may have the answer and what you can do to start generating more leads, and that answer is an SSL (Secure Sockets Layer). An SSL is an encrypted secure link setup to keep your website secure. This protects…

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5 Benefits of a Chat Tool

These days everyone is using the internet for everything, whether it’s buying an item online or just looking for a specific service. So having a user friendly tool on your site for your customers to get in touch with you is critical. A live chat software for website has an amazing impact on both the…

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Chat tool’s are essential

Chat tool’s are essential

When it comes to generating leads on your website, a website chat for real estate is one of the best solutions available. If you have a chat tool on your website, especially one that allows you to text back to your visitors, it gives the user the ability to speak to you in real-time, and…

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Chat software for people on the go

Chat software for people on the go

We’re all about new and shiny so long as it serves a purpose and our latest feature coming down the pipe is all purpose with a neat little bow of efficiency tied on top. So far we’re calling this new lead routing feature Tag. Not to be confused with #, #tag or hashtag.  This feature…

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Live chat solution that goes mobile

Live chat solution that goes mobile

So you have an awesome looking website, and it appears to be generating great search engine traffic among other sources, but you don’t seem to be getting any inquiries about your products or services. There is a good chance that the way you designed your website isn’t exactly answering the questions that many consumers might…

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Send your live chat to multiple people at once and more…

Send your live chat to multiple people at once and more…

Get ready for website chat to text that can handle multiple chats at once, agent on duty functions for large corporate websites, incredible lead tracking functions to track the success of your chats, and so much more. Our live chat to text message software is incredibly powerful because you don’t have to sit behind a…

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SYNCRO Powerlinks How-To Guide

SYNCRO Powerlinks How-To Guide

This is a Step-by-Step Guide on how to setup and install a Powerlink on your website with SYNCRO. Login to your SYNCRO admin account http://stable.syncrowebchat.com/user/login with the login credentials you were provided. The first thing you are going to need to do is make sure your SYNCRO window is set to display in “Invisible Mode.”…

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New Integration – Improve.ly

New Integration – Improve.ly

Improve.ly integration now available for SYNCRO If you’re a fan of Improvely like we are, then you’ll be happy to know that we have now developed a way to track your SYNCRO chat conversions within this handy conversion tracking and click fraud monitoring software. Follow the steps below to integrate with IMPROVE.ly and track conversions: If you are…

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New Feature Alert

New Feature Alert

All about that choice. You asked for it and now it’s here. Your customers can now choose whether they want to enter in a phone number or their email address when making initial contact with you using SYNCRO.  The leads will still be stored in your control panel, but the contact data will default to…

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5 Tips to be moooo’re responsive

Be more responsive to your online leads with these 5 tips. Make the most of incoming interactions and how a Moooooing cow changed my sales game. We’ve all been there before- a best website chat software lead comes in from your website somewhat “unexpectedly” and because you weren’t ready for it, you don’t respond in…

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First Drive to 225 Reseller Campaign A Success

First Drive to 225 Reseller Campaign A Success

Goal. Check. In less than one year we were able to reach our goal of 225 re-sellers.  We gave ourselves one year to do it and we’re feeling pretty hot to trot that we achieved it in less than 10 months. Actually if we were to be exact it took us 283 days or equal to 9…

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SYNCRO Quick Start Guide

SYNCRO Quick Start Guide

SYNCRO Quick Start Guide Welcome to SYNCRO : Website Chat to Text Never miss a sales lead again. Engage your leads on the go!   Log in to http://stable.syncrowebchat.com/syncro-admin/login and customize your settings now. Pay close attention to settings such as your scheduling (the hours of operation you would like for the chat tool displayed). Depending…

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Friday Sillys – Conjugating SYNCRO

Friday Sillys – Conjugating SYNCRO

SYNCRO can be a verb if you let it . It’s time to have some fun with SYNCRO and grammatical conjugation on this fine Friday. There are a lot of company names that have somehow, some way made it into our everyday vocabulary.  The phrase, ‘I Googled it’ is something pretty much everyone can relate…

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Do clients expect you to be available 24/7?

Do clients expect you to be available 24/7?

Ever since the introduction of the smartphone (we’re looking at you Apple and Android) we’ve shifted into a hyper on-demand climate. Everyone worries that if they don’t take that one call, or respond to an email or text message instantly that they’ll lose out on precious business to the next person who has no problem…

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How to Enable Scheduling on your Live Chat Software

How to Enable Scheduling on your Live Chat Software

Set the hours when you’re available for a live chat with your clients With SYNCRO you have the option to adjust the hours in which you are available for clients visiting your website.  We realize that you can’t be available 24/7/365 for clients; you’re not a robot and everyone is entitled to a couple days or…

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How to Generate the SYNCRO Embed Code

How to Generate the SYNCRO Embed Code

Generating the live chat to text message embed code is as easy as 1-2-3. When you sign up for a SYNCRO account you will automatically be presented with a step by step set up wizard to guide you through how to install the embed code to enable live chat to text on your website. However,…

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Chat Trigger Will Save your Life and Leads

Chat Trigger Will Save your Life and Leads

There’s a lot of things we love about texting. It’s instant, it’s easy, quick, anonymous and it generally makes life easier. The one major downfall about texting isn’t the guesswork of trying to figure out the tone of the conversation as it unfolds or analyzing response time from friends trying to discern whether or not they’re…

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BCIC Success Story

BCIC Success Story

SYNCRO was recently featured in a BCIC (British Columbia Innovation Council) success story post on their website.  We’re always thankful for a shout out from our peers and we’ve never been shy to point fingers at our favorite BC Technology Accelerator, Accelerate Okanagan, for all the help they’ve thrown our way. Great mentors, advisers and members…

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Does SYNCRO affect the loading speed of your website?

Does SYNCRO affect the loading speed of your website?

We’re myth busting around the SYNCRO office today, with a neat little DIY article on website speed and how to benchmark your personal website before and after your SYNCRO install. We live in an on demand world and waiting for a website to load isn’t part of our instant gratification vocabulary, so obviously why wouldn’t…

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Privacy is Paramount.

Privacy is Paramount.

Privacy might be the answer to bringing buyers, sellers, agents and brokers back together again.                      We recently pitched as one of the 15 finalists at the RealogyFWD innovation event in San Francisco and it was very apparent that both judges and attendees had data and privacy on the mind.  A common theme in questioning…

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Really useful Broker reports with SYNCRO

Really useful Broker reports with SYNCRO

Broker reports are broken. See what I did there?  Brrrroooooke – r- n. As a broker have you ever wondered what to do with your website analytic reports at the end of the month?  You know the one. It tells you how much traffic came to your website, how much of that traffic was robots,…

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How to Integrate SYNCRO :: A Walk in the Park :: Part 3

How to Integrate SYNCRO :: A Walk in the Park :: Part 3

Part 3 in our integration point series. How to integrate SYNCRO into a brokerage or corporate level website using Powerlinks. We’ve talked about Powerlinks a little bit here and there, but these beauties really put the power into your online interactions. Powerlinks can change a simple link, form, button or advertisement into an instant communication…

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SYNCRO – Heading Back to San Francisco Already?

SYNCRO – Heading Back to San Francisco Already?

I guess we left our hearts in San Francisco. We’ll soon be hitting the road back to the lovely City to attend Inman Connect as an exhibitor on start-up alley.  It seems we just unpacked after attending as a finalist and fan favorite in the amazingly orchestrated RealogyFWD15 Innovation event, but no complaints on our end! We attended our…

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How to integrate SYNCRO :: A Walk in the Park :: Pt. 2

How to integrate SYNCRO :: A Walk in the Park :: Pt. 2

Part 2 in our integration point series. How to integrate SYNCRO into a brokerage or corporate level website. We have the capability of integrating SYNCRO three ways for brokerages and corporate clients and that’s not counting our Powerlinks strategy, which we will dive into during the last part of this website chat integration series. Brokerages…

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How to integrate SYNCRO :: A Walk in the Park :: Pt. 1

How to integrate SYNCRO :: A Walk in the Park :: Pt. 1

The Single Website Install :: Part 1 in our integration point series :: A Walk in the Park.    SYNCRO was designed to be easy to install and integrate in multiple scenarios. This is the first part of our series titled SYNCRO installs :: A walk in the park. We have a few different ways…

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New website chat to text feature for IDX/MLS websites.

New website chat to text feature for IDX/MLS websites.

Personalized photos are now easily created using the IDX/MLS data and SYNCRO. We’ve just released personalized call to action chat buttons for IDX/MLS enabled websites. Up your chat game and get personal with these dynamic chat buttons. These lovely calls to action are generated on the fly within our software and don’t require any heavy…

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San Francisco Here We Come!

San Francisco Here We Come!

We are ecstatic and grateful to announce that SYNCRO has been selected among 15 innovative real estate technology companies to pitch at real estate giant Realogy’s FWD Innovation Summit for emerging real estate tech in San Francisco on June 23, 2015.  We can’t wait to demonstrate SYNCRO to a captive audience of real estate professionals…

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Intelligent Contact Forms Have Arrived

Intelligent Contact Forms Have Arrived

When’s the last time you updated your contact form? Have you ever really looked all that closely at it since it was casually slipped into your website?  Chances are pretty high that answer will be a resounding, yet sheepish, “No.” It’s funny how the most important part of a website, how one contacts you to…

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Embedding SYNCRO into IDX/MLS Data

Embedding SYNCRO into IDX/MLS Data

Have you ever felt like you were shooting darts at water while searching for property on a broker website or a search portal?  Maybe you’ve narrowed it down and drilled into a property that you love and started to arrange your furniture, so you take the next logical step and click on that evil little email…

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Integration Partners

Integration Partners

We’ve been working on lots of integrations and we have even more of your favorite companies to follow very shortly!  Take a look at the SYNCRO  partner plugins, and exclusive relationships we’ve cultivated so far, and if you’re looking for your favorite CRM or CMS and don’t see it on the list please let us…

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How to use website chat to SMS for real estate.

How to use website chat to SMS for real estate.

There are a lot of chat tools out there, we aren’t denying that fact. You can choose from typical PC to PC chat tools and even chat tools that filter your leads through an answering service style call center before they are sent back to you, in pristine verified (albeit days old cold) condition.  SYNCRO is…

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More leads with a sales based website chat tool

More leads with a sales based website chat tool

That might sound a little “pushy”, but seriously if you want to build trust with fresh blooded, potential clients it’s the hard truth that a lot of agents still unfortunately need to hear. Not only is the hard sell dead, but also without a pulse is the soft sell, the value sell and every other sleazy sales tactic you’ve ever learned. It’s time to start waiting patiently for your queue when to chime in and that starts with your ears not your mouth. Too many agents are using their website chat tool to stalk and harass potential new clients.

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What to do with incoming support interactions.

What to do with incoming support interactions.

The following are suggestions on how to turn incoming support interactions into happy clients that want to spend more money with you. Retaining your existing business is good for your bottom line and should not be ignored if you’re looking to grow and sustain your business.

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Why SYNCRO is different from other chat tools?

Why SYNCRO is different from other chat tools?

What is SYNCRO all about and why did you build it?
SYNCRO was originally developed to help our existing SEM (Search Engine Marketing) clients convert their web traffic into instantaneous leads. We found that there was a massive shift in abandoned contact forms and we knew there had to be a better way to capture and captivate that online traffic and provide them with the immediate answers they were craving.

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SYNCRO Getting Started Guide

SYNCRO Getting Started Guide

Never miss a sales lead again. Engage your leads on the go! Welcome to SYNCRO website chat to text. With SYNCRO you can use the power of texting to engage with your website leads instantaneously, from anywhere. The following guide will help you set up your SYNCRO custom settings, and have you up and running in a few minutes.

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