Did you accidentally block SYNCRO’s phone number, and can no longer receive messages?

Follow these easy steps to unblock a phone number that has been marked as spammy in your phone’s messaging app.

The first step is to identify if you are an Apple (iMessage) user or an Android (Message) user. Once you know this simply follow the instructions below to unblock the SYNCRO phone number to start receiving your online chat leads via SMS.

ANDROID

1.  Open the Messaging app called Messages
2.  Tap More options More and then Spam & blocked.
3.  Select the contact from the list. This is the phone number that SYNCRO uses to send you the message:
   +1 (587) 317 1881 OR +1 (778) 588-9305 . If you are not a customer in North America, please contact us to help identify your number.
4.  Tap unblock .
   – Otherwise, tap Back

Tip: When you unblock a contact, the spam report is removed and the conversation moves back to the Home screen.

APPLE

1.  Open the Settings app.
2.  Tap “Phone.”
3.  Tap “Call Blocking & Identification.” You will see a list of all the phone numbers you’ve blocked on your iPhone.
4.  Swipe the SYNCRO sending number you want to unblock to the left and then tap “Unblock.”. The two standard numbers SYNCRO sends from are: +1 (587) 317 1881 OR +1 (778) 588-9305 . If you are not a customer in North America, please contact us to help identify your number.