Give portal members an anonymous live chat support software option.
The SYNCRO live chat to text support software changes how we communicate on large portals and directory websites. Portals and directories were built to be mostly self serve. That’s because they’re designed to seamlessly accommodate large volumes of members. Consequently, the one thing that has always been lacking from large portals is the combination of immediacy and privacy.
For example when a portal member adds their mobile number into their classified listing they can receive a text message from potential customers. As a result, this quickly exposes their personal number to malicious third party marketers with ill intentions. We won’t mention the crazy people looking for friends in all the wrong places either. You get the same immediacy of text messaging, but with the added bonus of privacy when you switch to SYNCRO. Neither party has to divulge their precious mobile number, unless they really want to. Both client and customer can chat back and forth using the website portal/directory as the common ground.
Transform your website portal into an instant gratification safe house for commerce.
Live chat for membership portals and directories has never been available in this format until now.
SYNCRO’s live support chat software allows you to enable live chat for your members on all of their listings! We are the only live chat system that doesn’t require an app for use. We don’t use an operator based system. Most noteworthy, is that all chats are uniquely tied to the individual’s personal cell phone number. Therefore a question asked is going to be answered solely by that participating member. Translation: no superfluous admin staff costing you money, time and botching incoming inquiries based on lack of local knowledge.
You’re now able to direct leads from your portal immediately to the member who has the correct answers. You’ll never have to use a middleman or third party. This keeps the member happy because they can actually measure how many leads they’re getting. It also keeps their clients happy because they get immediate answers and responsive communication.
All in all it’s a new service offering for you to provide to your members with no additional staffing headaches or costs.
Engage with us for details, or sign up here.