Reverse Chat is a convenient way to engage with your customers. Using Reverse Chat in real time you can manage promotions,…
Why SYNCRO is different than other live chat software.
Most people are familiar with live chat software. However, most people are not familiar with what chat tool is the right fit for your style of doing business. The most common flaws we found with live chat and live chat apps are pretty obvious. You either have to be sitting in front of your computer to respond to customer leads, or you need to have someone else respond on your behalf. This combination can be detrimental to your business. Firstly, nobody wants to feel as though they are chained to their desktop. Secondly, and this is a question you should ask yourself honestly – Why would I want to outsource communication with hot leads?
WEBSITE LEADS SHOULD BE TREATED LIKE GOLD –
DON’T OUTSOURCE YOUR CHATS!
If nurturing a hot website lead is not important to you, then by all means, hire some operators and go to town. If you’re like us though, and you recognize that hot leads from your website should be treated like the true gold they are, then keep reading. Mostly, because you’re about to unlock the holy grail of website lead conversion!
CHAT APPS ARE NOT RELIABLE –
DON’T USE AN APP!
In recent years, live chat was moved over to the app side of development. You probably know the drill already. Download an app from iTunes or the Play Store and cross your fingers that a new update or changing your device doesn’t render it obsolete. Using an app to chat on the go is cumbersome, because you need to be connected to data. Also, most apps aren’t kept up to date, so they break on your new phone or you simply can’t get the app to work properly because you don’t have the right type of phone for it to run properly.
SYNCRO CHAT TO TEXT –
THE LAST LIVE CHAT YOU’LL EVER WANT!
SYNCRO changes all of that! No updates are required on your end (ever). Also, you don’t have to learn anything new, because you already know how to send a text from your mobile phone. SYNCRO is just that simple. Traffic comes in to your site. Customers use the chat window to initiate a conversation. You’re instantly connected to that lead using text messaging from your trusty mobile phone.
SYNCRO is a new live chat software on the market that has built its technology around SMS exclusively, so you can do some pretty cool things:
Give SYNCRO a try because we truly believe this is the best live chat software out there for people conducting their business on the go.