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These days cell phones are basically in everyone’s pocket, and they are the top form of communication on the planet, especially for business owners. So when it comes to generating leads from a businesses’ website and generating new customers, it should come to no surprise that sms business solutions are the best way to do so. In this article we are going to explain how sms business solutions are the best way to communicate with your website visitors over other tools like contact forms, and email communication.

Contact Forms

Almost every website has a contact form, and forms are great ways to answer questions and generate business, but with the emergence of web live chat software, users are becoming a little more impatient. The downside of contact forms is that the user is left in limbo waiting for someone to respond to their question or request. Because of this delay, the user may become impatient and go somewhere else that can answer them quicker, and you may have just lost their business.

The beauty of a live chat web app is the user can fill out the chat tool with their info and question, and receive an answer immediately. Though some chat tools either require someone to be at a computer all the live long day, or have a bot respond to the user. The best live chat software uses SMS to receive and send messages, so that all you need is your cell phone and can speak with someone anywhere and anytime. This shows the user that you care about them and their business, which will keep them coming back.

Email Communication

Communicating via email was the first way to communicate online and most people do it on a daily basis, but when it comes to a user on a website wanting more info on a product or service, they may find this process too long.

For example, if you are selling clothing online and a customer has a question about a sweater, and the only way for them to contact you is to search your website for an email address, open up their email program, and type the email out… they may just decide to not contact you at all, and again you’ve lost a sale.

SMS business solutions like SYNCRO bridge that gap of communication so that the customer can contact you easily, and quickly.

Phone Calls

I’m sure you’ve heard over the years people complaining that no one picks up their phone’s to either call or receive a call, and would rather text. Well that’s actually more true each day. Unfortunately this can hurt your business if you don’t have a quick and easy way for someone to contact you from your website. Live chat for your site is the perfect solution for people who don’t want to pick up the phone to call, as they can get you right away just from their computer or mobile browser.

In conclusion, if you are not utilizing the best live chat software on your website, you are not giving your users the best tools to communicate with you. At SYNCRO we have developed the top live chat software in the world, that connects your users you via text message, so you never lose another lead. Start your free trial here, or click here to sign up today!

Many website owners know the difficulty of leading customers through a funnel to get them to purchase a product or contact them about a service they provide. Unfortunately many customers will browse their website without taking the next step, and that’s where a text messaging service for business comes in handy.

Using business texting solutions like SYNCRO can really help to generate more leads from your website. Not only will it help to generate leads, but it is also a great customer support tool for your business and your customers.

Here at SYNCRO we are a SMS software company, and we understand the importance of using SMS as a way to generate business, and help your current client base. Our software eliminates the need to hire employees to sit at a desk all day, just to respond to chat requests. With SYNCRO you are sent the chat request as a text message directly to your phone, so you are able to respond from anywhere.
In this article we are going to look at a few of the tools SYNCRO offers outside of our chat tool, and why using our software is a business texting solution you don’t want to miss out on.

Text Me Tab

The first feature we’re going to talk about it our “Text Me Tab.” The tab can be placed in either the left top or bottom, or right top or bottom, and works as a single text message that a user can send to you. This is one of the better text messaging solutions for businesses, as the user doesn’t feel pressured into engaging in a chat conversation, but can still send you a text message. It also a great lead generation tool as it allows you to get their contact information to keep on file.

Group Send

Our “Group Send” feature is another great tool and one of the best texting solutions for small business. You are able to have up to 5 people setup in the Group Send option, and they will all receive the initial chat. The first person to respond to the chat request will then take over and speak with the user. This feature is great as it ensures your customer is never waiting long for a response.

Reverse Chat

Our next feature is our brand new “Reverse Chat” feature, and this one is our pride and joy and one of the best text messaging solutions for businesses. This feature is also known as our SMS Promo Code tool and is great for use in outside promotions and marketing. If you’re looking for inbound sms business solutions then we have the tool for you. It is a great way to increase engagement with customers, and in turn increase conversions and sales.

With “Reverse Chat” you just set your unique code word that relates to your ad or marketing campaign (ie. 40%OFF). Then you just need to update your ads to include the code word (ie. Text 40%OFF to 1-800-123-4567 and receive 40% off your next purchase. From there you just watch the leads pour right in.

In conclusion, having a live chat tool on your website is a no brainer, and if you have any questions or are looking for the best text messaging service for business, then contact us today for a free trial of SYNCRO, or click here to sign up today! You won’t regret it.