There are infinitely many chat solutions available on the Internet. So, how are you supposed to choose the right one? From mega-corporations like Zendesk Chat, Slack, and Intercom to smaller businesses like us, picking one can feel impossible. Recently, Zendesk has become widely accepted as the ultimate live chat solution. With Fortune 100 clientele like…

Summer is quickly coming to an end. With only one more month until September, fall promotions are already starting to appear. As the seasons change, many businesses will often experience a surge in traffic to their website. Things like back-to-school promotions, new products, and refreshed marketing campaigns are all contributing factors to fall’s busyness. To…

In the changing landscape of digital customer service, businesses continually seek new ways to engage with customers and draw in leads. Among the various tools and services available, live chat applications and plugins stand out as prominent choices. Both solutions offer unique advantages and cater to different business needs. This article breaks down the differences…

If you’re looking for a way to improve your communication and engagement with customers, live chat is a great way to do so. Live chat tools expand your communication channels and improve lead generation. With more customers starting their search for products and services online, having a method to field inquiries is crucial. Integrating a…

In the digital age, personalization in sales and customer interactions is paramount. Clients have become accustomed to personalized content and messages, expecting a tailored experience that meets their preferences. Most modern brands are embracing personalization with everything from targeted social media ads, to seemingly individualized emails. Appealing to customers’ expectations for personalization is not a…

If you’re looking for a way to make your business stand out from competitors, you may be considering chat solutions for websites. Live chat has taken the Internet by storm, with several websites now offering a chat service for their customers. This is extremely beneficial from a customer experience and sales perspective. But, what businesses…

The New Year is finally here! If you’re looking to make some changes to your business in 2024, now is the perfect time to envision what you’d like to achieve in the months to come. Setting strategic and measurable goals is a great way to set your business up for success. In the business world,…

Artificial intelligence (AI) features are appearing everywhere. No matter what app you open or what website you visit, it seems as though companies are eager to implement AI features into their platform. As the AI trend becomes more and more prevalent, businesses must maintain a balance between automation and personalization. After all, there remain some…

A live chat provider can be beneficial for all sorts of businesses in various industries. From hair salons to landscaping companies, live chat is for everyone. To showcase the versatility of live chat, we are going to be spotlighting the benefits and use cases for real estate professionals. Whether you are an up-and-coming agent or…

Communication is key when it comes to customer service. In order to create a base of loyal clients, you need to be able to communicate effectively. Over the last few years, live chat software has become an increasingly popular tool for businesses to field complaints, sell products and communicate with new customers. Live chat provides…

As the cost of living increases in Canada, many business owners are looking for ways to cut down on spending. This has become a goal for several companies that need to boost their revenue and simultaneously reduce operating costs. With corporate chat software like Syncro, this goal can easily be achieved. Live web chat provides…

A live chat tool provides a substantial amount of benefits for your business. For instance, better communication between you and your clients. And, enhanced accessibility. However, its hard to reap all of the benefits of a live chat tool when it operates through an app. This is because apps have several limitations. A chat tool…

SYNCRO’s TXT/SMS feature provides people visiting your website the ability to send you an SMS.  Receiving contact requests, and leads through SMS is one of the most important  communication channels you can have open within your website.   The instantaneous communication afforded through SMS is one that is unique, and provides you with an advantage…

Follow these easy steps to unblock a phone number that has been marked as spammy in your phone’s messaging app. The first step is to identify if you are an Apple (iMessage) user or an Android (Message) user. Once you know this simply follow the instructions below to unblock the SYNCRO phone number to start…

If you are a small business owner, a REALTOR®, or a business professional that wears a lot of hats in your day to day, you know how valuable your time is. Juggling limited time, and being able answer questions about your product or service by flagging leads that come in through your website can be…

Hello SYNCRO officiandos. Today we launched a new system that allows a trial account to be setup by our partners without the requirement of a credit card. To add a new site for a customer within your control panel, simply click the “Add Site” button from the sites page in your control panel. Please note…

Integrating live chat software for your Duda website is easy.    To integrate SYNCRO’s live chat software, simply follow these 3 easy steps:    First login into SYNCRO and grab the install code for your SYNCRO website instance: Once you have your embed code copied, login to your Duda site, and find the settings button…

SYNCRO corporate chat software has all the features you need to thrive! SYNCRO has been designed with entrepreneurs in mind and it’s engineered to be incredibly efficient. Ever since March of 2020 the working world has completely been turned upside down. Offices that were once bustling with bodies are now veritable ghost towns. Employees have…

Live chat for my website? What features should I look for? Searching for live chat for my website should be easy! And it is! Especially when you’re looking at SYNCRO. That’s because SYNCRO includes all the great features of live website chat to text message without all the confusing, problematic add-ons. The best part about…

Another great new feature to add to your customizable live chat software suite! Mark another great new addition to SYNCRO’s already highly customizable live chat software feature list. Customers can now make bespoke changes to their website chat bubble and background all from one easy to use field. One of the top questions we get…

Learn which three key attributes to look for in live chat service providers when you’re evaluating the best chat to text for your business. Live chat providers in the chat to text space have many similarities and an equal amount of differences when it comes to business, product and service development. SYNCRO live chat to…

There are many live chat companies who claim to be the leader in text to chat, but SYNCRO is the true winner! Live chat companies are everywhere you look. Sometimes finding the best one to use for your business can prove difficult. Considering that there are so many apps, so many features and so many…

Learn more about why your customers want you to have live chat software in your website today! Live chat software makes getting, engaging and converting leads easy! There are also intangible benefits that come along with using live chat software for your website. Those benefits include freedom from your desk, statistical tracking and infallible redundancy.…

SYNCRO helps real estate offices move and shake during the Global Pandemic with ‘Agent on Duty’ software. There couldn’t be a better time to take a good hard look at your online marketing strategy, since the introduction of Covid-19 into our society .  The way we interact from this point in time forward has forever…

Well we have done it again! Once again we have heard customer feedback and built in another great addition to our live chat software. We have added the “user viewing data” into our system, meaning the page title of whatever page the user is on when initiating a chat will now be displayed in: the…

Here at SYNCRO we try to make installation easy for all of our live chat software customers, and our latest installation guide is focused on WebsiteBuilder. Here is a step by step guide on how to easily install SYNCRO into your Website Builder website. The first thing you’ll want to do is login to your…

Have you ever had a chat come in and a user has asked a question about a specific product, real estate listing, etc.  but you’re not sure what page the user is on, or what they’re referring to? Well we’ve got you covered! Here are 3 quick steps on how you can check this on…

At SYNCRO we understand the importance of keeping a database of your leads and customer information, so it was a no brainer to have all leads stored in one convenient place. Here is a quicvk guide on where you cand find this information. First you’ll need to login to your SYNCRO account. (This can be…

Here At SYNCRO Web Chat we developed our live chat software to ensure it works for Squarespace, and all other online website builders. Some of the website builders out there can be difficult for some people as they’re not familiar with web development, and they may not know where to place embed code. So we…

Here At SYNCRO we developed our live chat software to ensure it works for weebly, and all other website builders. We always want to ensure that our software works with any type of website, whether it be custom websites, themed websites, or websites built on builders like Weebly. Some of the website builders out there…

If you’re here it’s because you have a made a very smart decision and signed up for our live chat software for groups, locations, departments and more. Here are the steps you need to take to set this feature up. First you need to login to your SYNCRO account here https://stable.syncrowebchat.com/user/login Now that you’ve logged…

What makes SYNCRO a better business chat alternative to Facebook Messenger? SYNCRO web chat is a better business chat alternative to Facebook Messenger. Facebook is a multi billion dollar company. They’ve been known for great things, such as virtually connecting generations from across the globe. However, they’re also known for some really bad things, like…

Here at SYNCRO we are always looking out for our clients, and sometimes we notice that some clients may not fully understand how to use live chat software on a website, and are responding to a SYNCRO lead incorrectly, so we thought we’d break it down a bit for you. This article is just a…

Live chat software + GoDaddy (Updated Aug 25, 2021) How to integrate SYNCRO live chat software into your GoDaddy website with ease! GoDaddy’s drag and drop editor has been designed to make life easy when you want to make small changes to your website. Unfortunately, embedding code into a GoDaddy website has some restrictions due…

Why SYNCRO is the best live chat software tool for 2020. Don’t cut corners by using AI or a chat answering company it will only hurt your business. How many time have you tried to connect with a business through their live chat tool and seen this message: I mean, what is the point if…

These days cell phones are basically in everyone’s pocket, and they are the top form of communication on the planet, especially for business owners. So when it comes to generating leads from a businesses’ website and generating new customers, it should come to no surprise that sms business solutions are the best way to do…

The title of this article may be a little misleading, as it sounds like SYNCRO live chat web app is only for a specific group of people, but that’s not true at all. At SYNCRO we have developed the best website chat software that works for anyone, but it can also be integrated into your…

Many website owners know the difficulty of leading customers through a funnel to get them to purchase a product or contact them about a service they provide. Unfortunately many customers will browse their website without taking the next step, and that’s where a text messaging service for business comes in handy. Using business texting solutions…

Are you looking to expand your marketing, engage with your customer, create promotions for products or services, and bring in more leads? Well we have the tool for you. Introducing our new SMS Promo Code tool. How It Works SMS Promo Code by SYNCRO is a unique word generated by you for use in outside,…

This may or may not be a secret, but one of our partner companies called EstateVue deals with real estate marketing and web development, which is one of the reasons we developed SYNCRO in the first place, so we know a lot about what works when it comes to generating leads for realtors. Lead generation…

Is your car dealership still a bit old school and needing to catch up with the times? For many years car dealerships ran on just the car and the sales techniques of the salesman, but with the emergence of technology like online chat software, you have many more tools you can use to drive sales…

Have you spent countless hours in your app store looking for the sms marketing tools, only to find that you’ve basically wasted your time and money? Well you can close that app down, clear it, and put your phone down. Because we have the solution you’ve been looking for. Here at SYNCRO we understand the industry…

These days lead generation from your website is the best way to gain new business, or sell your products and services. But there is no magic here, and if you’re not utilizing the best tools to generate leads from your website, you are just wasting your money. Does this sound like you? Are you looking…

Whether you are new to SYNCRO or live chat for website tools, you may not know of the amazing feature we call Powerlinks. With a basic SYNCRO install the chat window shows up either in the middle or your screen or minimized to the bottom right, but with Powerlinks you can add a text link…

Here at SYNCRO our wheels are always turning, looking for new things we can integrate into our chat tools for websites, and new features we can add for our customers. If you are looking for a modern live chat software, in this new feature article we are going to be outlining out newest feature…STICKY CHAT!…

Are you finding that your free live chat for website is working too well, and you’re constantly getting messages during family time or in the middle of the night? Well, have we got a feature for you! With SYNCRO’s Advanced Chat Scheduling, you can disable the chat tool at specific days and time of the…

Capturing and nurturing new leads from your website is a very common problem with virtually 99% of all websites on the planet. Here at SYNCRO we have developed a online chat tool that will help you to potentially convert every single person that visits your website into a lead. Increase your sales, by using SYNCRO…

Are you a large brokerage with many agents? If so, we have the real estate chat tool for you! Here at SYNCRO we know the industry well and are always coming up with new ideas with our clients in mind. Having an office with many agents allows you to have an Agent on Duty tool,…

live chat support software has been used on websites for many years now, and have made some websites very successful, but there are still some websites that do not utilize this great conversion tool. If you’re still on the fence about using a live chat software for your website, here is a list of some…

Have you noticed your live chat plugin for website leads have dropped and are wondering why? We may have the answer and what you can do to start generating more leads, and that answer is an SSL (Secure Sockets Layer). An SSL is an encrypted secure link setup to keep your website secure. This protects…

These days everyone is using the internet for everything, whether it’s buying an item online or just looking for a specific service. So having a user friendly tool on your site for your customers to get in touch with you is critical. A live chat software for website has an amazing impact on both the…

When it comes to generating leads on your website, a website chat for real estate is one of the best solutions available. If you have a chat tool on your website, especially one that allows you to text back to your visitors, it gives the user the ability to speak to you in real-time, and…

We’re all about new and shiny so long as it serves a purpose and our latest feature coming down the pipe is all purpose with a neat little bow of efficiency tied on top. So far we’re calling this new lead routing feature Tag. Not to be confused with #, #tag or hashtag.  This feature…

So you have an awesome looking website, and it appears to be generating great search engine traffic among other sources, but you don’t seem to be getting any inquiries about your products or services. There is a good chance that the way you designed your website isn’t exactly answering the questions that many consumers might…

Get ready for website chat to text that can handle multiple chats at once, agent on duty functions for large corporate websites, incredible lead tracking functions to track the success of your chats, and so much more. Our live chat to text message software is incredibly powerful because you don’t have to sit behind a…

This is a Step-by-Step Guide on how to setup and install a Powerlink on your website with SYNCRO. Login to your SYNCRO admin account http://stable.syncrowebchat.com/user/login with the login credentials you were provided. The first thing you are going to need to do is make sure your SYNCRO window is set to display in “Invisible Mode.”…

Improve.ly integration now available for SYNCRO If you’re a fan of Improvely like we are, then you’ll be happy to know that we have now developed a way to track your SYNCRO chat conversions within this handy conversion tracking and click fraud monitoring software. Follow the steps below to integrate with IMPROVE.ly and track conversions: If you are…

All about that choice. You asked for it and now it’s here. Your customers can now choose whether they want to enter in a phone number or their email address when making initial contact with you using SYNCRO.  The leads will still be stored in your control panel, but the contact data will default to…

Be more responsive to your online leads with these 5 tips. Make the most of incoming interactions and how a Moooooing cow changed my sales game. We’ve all been there before- a best website chat software lead comes in from your website somewhat “unexpectedly” and because you weren’t ready for it, you don’t respond in…

Goal. Check. In less than one year we were able to reach our goal of 225 re-sellers.  We gave ourselves one year to do it and we’re feeling pretty hot to trot that we achieved it in less than 10 months. Actually if we were to be exact it took us 283 days or equal to 9…

SYNCRO Quick Start Guide Welcome to SYNCRO : Website Chat to Text Never miss a sales lead again. Engage your leads on the go!   Log in to http://stable.syncrowebchat.com/syncro-admin/login and customize your settings now. Pay close attention to settings such as your scheduling (the hours of operation you would like for the chat tool displayed). Depending…

SYNCRO can be a verb if you let it . It’s time to have some fun with SYNCRO and grammatical conjugation on this fine Friday. There are a lot of company names that have somehow, some way made it into our everyday vocabulary.  The phrase, ‘I Googled it’ is something pretty much everyone can relate…

Ever since the introduction of the smartphone (we’re looking at you Apple and Android) we’ve shifted into a hyper on-demand climate. Everyone worries that if they don’t take that one call, or respond to an email or text message instantly that they’ll lose out on precious business to the next person who has no problem…

Set the hours when you’re available for a live chat with your clients With SYNCRO you have the option to adjust the hours in which you are available for clients visiting your website.  We realize that you can’t be available 24/7/365 for clients; you’re not a robot and everyone is entitled to a couple days or…

Generating the live chat to text message embed code is as easy as 1-2-3. When you sign up for a SYNCRO account you will automatically be presented with a step by step set up wizard to guide you through how to install the embed code to enable live chat to text on your website. However,…

There’s a lot of things we love about texting. It’s instant, it’s easy, quick, anonymous and it generally makes life easier. The one major downfall about texting isn’t the guesswork of trying to figure out the tone of the conversation as it unfolds or analyzing response time from friends trying to discern whether or not they’re…

SYNCRO was recently featured in a BCIC (British Columbia Innovation Council) success story post on their website.  We’re always thankful for a shout out from our peers and we’ve never been shy to point fingers at our favorite BC Technology Accelerator, Accelerate Okanagan, for all the help they’ve thrown our way. Great mentors, advisers and members…

We’re myth busting around the SYNCRO office today, with a neat little DIY article on website speed and how to benchmark your personal website before and after your SYNCRO install. We live in an on demand world and waiting for a website to load isn’t part of our instant gratification vocabulary, so obviously why wouldn’t…

Privacy might be the answer to bringing buyers, sellers, agents and brokers back together again.                      We recently pitched as one of the 15 finalists at the RealogyFWD innovation event in San Francisco and it was very apparent that both judges and attendees had data and privacy on the mind.  A common theme in questioning…

Broker reports are broken. See what I did there?  Brrrroooooke – r- n. As a broker have you ever wondered what to do with your website analytic reports at the end of the month?  You know the one. It tells you how much traffic came to your website, how much of that traffic was robots,…

Part 3 in our integration point series. How to integrate SYNCRO into a brokerage or corporate level website using Powerlinks. We’ve talked about Powerlinks a little bit here and there, but these beauties really put the power into your online interactions. Powerlinks can change a simple link, form, button or advertisement into an instant communication…

I guess we left our hearts in San Francisco. We’ll soon be hitting the road back to the lovely City to attend Inman Connect as an exhibitor on start-up alley.  It seems we just unpacked after attending as a finalist and fan favorite in the amazingly orchestrated RealogyFWD15 Innovation event, but no complaints on our end! We attended our…

Part 2 in our integration point series. How to integrate SYNCRO into a brokerage or corporate level website. We have the capability of integrating SYNCRO three ways for brokerages and corporate clients and that’s not counting our Powerlinks strategy, which we will dive into during the last part of this website chat integration series. Brokerages…

The Single Website Install :: Part 1 in our integration point series :: A Walk in the Park.    SYNCRO was designed to be easy to install and integrate in multiple scenarios. This is the first part of our series titled SYNCRO installs :: A walk in the park. We have a few different ways…

Personalized photos are now easily created using the IDX/MLS data and SYNCRO. We’ve just released personalized call to action chat buttons for IDX/MLS enabled websites. Up your chat game and get personal with these dynamic chat buttons. These lovely calls to action are generated on the fly within our software and don’t require any heavy…

We are ecstatic and grateful to announce that SYNCRO has been selected among 15 innovative real estate technology companies to pitch at real estate giant Realogy’s FWD Innovation Summit for emerging real estate tech in San Francisco on June 23, 2015.  We can’t wait to demonstrate SYNCRO to a captive audience of real estate professionals…

When’s the last time you updated your contact form? Have you ever really looked all that closely at it since it was casually slipped into your website?  Chances are pretty high that answer will be a resounding, yet sheepish, “No.” It’s funny how the most important part of a website, how one contacts you to…

Have you ever felt like you were shooting darts at water while searching for property on a broker website or a search portal?  Maybe you’ve narrowed it down and drilled into a property that you love and started to arrange your furniture, so you take the next logical step and click on that evil little email…

We’ve been working on lots of integrations and we have even more of your favorite companies to follow very shortly!  Take a look at the SYNCRO  partner plugins, and exclusive relationships we’ve cultivated so far, and if you’re looking for your favorite CRM or CMS and don’t see it on the list please let us…

There are a lot of chat tools out there, we aren’t denying that fact. You can choose from typical PC to PC chat tools and even chat tools that filter your leads through an answering service style call center before they are sent back to you, in pristine verified (albeit days old cold) condition.  SYNCRO is…

That might sound a little “pushy”, but seriously if you want to build trust with fresh blooded, potential clients it’s the hard truth that a lot of agents still unfortunately need to hear. Not only is the hard sell dead, but also without a pulse is the soft sell, the value sell and every other sleazy sales tactic you’ve ever learned. It’s time to start waiting patiently for your queue when to chime in and that starts with your ears not your mouth. Too many agents are using their website chat tool to stalk and harass potential new clients.

The following are suggestions on how to turn incoming support interactions into happy clients that want to spend more money with you. Retaining your existing business is good for your bottom line and should not be ignored if you’re looking to grow and sustain your business.

What is SYNCRO all about and why did you build it?
SYNCRO was originally developed to help our existing SEM (Search Engine Marketing) clients convert their web traffic into instantaneous leads. We found that there was a massive shift in abandoned contact forms and we knew there had to be a better way to capture and captivate that online traffic and provide them with the immediate answers they were craving.

Never miss a sales lead again. Engage your leads on the go! Welcome to SYNCRO website chat to text. With SYNCRO you can use the power of texting to engage with your website leads instantaneously, from anywhere. The following guide will help you set up your SYNCRO custom settings, and have you up and running in a few minutes.