Live Chat Provider for Real Estate – Benefits and Uses!

A live chat provider can be beneficial for all sorts of businesses in various industries. From hair salons to landscaping companies, live chat is for everyone. To showcase the versatility of live chat, we are going to be spotlighting the benefits and use cases for real estate professionals. Whether you are an up-and-coming agent or an experienced broker, we are here to show you how live chat can be used to further your real estate career. Follow along below to learn more about using a live chat provider for your real estate endeavours!

Why Use Live Chat for Real Estate?

Real estate is a personal industry. As a REALTOR® you spend several hours of your day working with people to achieve some of the largest transactions they will make in their lifetime! With rising interest rates and increased cost of living in Canada, many people are looking to relocate to more affordable cities. Because of this, a large percentage of buyers are unable to view potential properties in-person. Or, meet face-to-face with their real estate agent. This is where a live chat provider comes into play. Instead of having to communicate via E-mail or over the phone, prospective buyers can communicate with agents online at their own convenience. They can get support and ask questions while they are browsing through listings. 

The vast majority of homebuyers in today’s climate begin their search for real estate online. So, having the option for people to message agents and get real-time responses is extremely advantageous. Not only will live chat boost your customer experience, but it will also set you apart from the competition. Still not convinced that live chat is right for you? Then, check out these benefits!

Benefits of Using a Live Chat Provider as an Agent/Brokerage

  • Increased Customer Engagement

As an agent or broker, one of the biggest challenges you face is retaining customer engagement on your website. Clients may use your website to search for properties or look at comparable listings, but, when they are done they usually do not take action. This is because meeting over the phone or in person feels like too big of a commitment to make at that point in their journey. However, with a live chat tool, it gives prospective clients a chance to ask questions informally and get the ball rolling. 

  • Live Chat is Convenient

What’s more convenient than having your questions answered in real time? With live chat, it’s easy for customers to get in touch with an agent and get the answers they need to progress in their homebuying/home-selling journey. This is especially true for those who are looking to make real estate decisions from out of town. Clients can browse through your website while getting support from your team.

  • More Business

One of the greatest benefits of live chat is the ability to turn website traffic into leads. Using chat forms, prompts and surveys are all great ways to engage potential clients. For instance, most Syncro clients have a welcome message that encourages visitors to begin a conversation. This can then lead to booking showings, suggesting listings, and/or setting up a face-to-face meeting. Having the option for website viewers to engage with a real person during their visit is essential in generating more business. 

More Benefits!

  • Build Better Customer Relationships

With a live chat provider, it becomes easy to build better customer relationships. This is because you are making their experience more positive, while also forming a prospect profile. Any conversation with a potential customer is going to include key information about your consumer. You can use this information to get to know them and what they need. From the number of bedrooms they want to their preferred neighbourhood, all of this data can be gathered from your initial chat. This will help you tailor your responses to each prospective client. 

  • Set up Automated Messaging for After Hours

As a real estate professional, you know that communication is of the utmost importance. And, you also know that this sometimes requires meeting/corresponding with clients outside of regular office hours. Live chat is a great way to connect with potential clients after hours or when you’re away. You can do so by setting up automated messaging to ensure that your prospects aren’t left hanging.

Contact us About Syncro Today!

For more information about using a live chat provider for real estate, contact us today! We’d be happy to help you get a better understanding of how live chat can be of benefit to your business. Be sure to check out our blog again next month for more information about live chat and all that it can do. If you have any questions about Syncro, feel free to reach out at any time. We look forward to working with you in the near future!

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The Benefits of a Live Chat Tool That Doesn’t Need an App

A live chat tool provides a substantial amount of benefits for your business. For instance, better communication between you and your clients. And, enhanced accessibility. However, its hard to reap all of the benefits of a live chat tool when it operates through an app. This is because apps have several limitations. A chat tool that can function without an app is much more versatile and reachable than one that cannot. In this article, we will be going over the benefits of using a live chat tool that doesn’t require an app. Follow along below to learn more about this topic!

No App Means You Can Chat With a Flip Phone.

Buying a phone that is current with industry standards is pretty well the same cost as a month’s rent. If you ask us, that’s not worth the cheap hardware and greenwashed claims of the brand. However, lots of us are forced into buying the newest phone we can in order to operate the apps that sustain our work and social habits. Unfortunately, forking out this kind of cash is getting less attainable for the general population. As the cost of living increases, people are more content to stretch the lifespan of their current phones. 

While this is certainly better for the environment and your wallet, it’s not so great for businesses that use apps to communicate with their client base. This is because most apps won’t run on a device that is too old. If the phone’s software isn’t up-to-date apps can become buggy and full of issues. You might be thinking something like “well, update the phone then – duh”. But, it isn’t that simple. Some phones can’t sustain the latest updates because they are just too old. Which, can cause battery life issues and slow the device’s performance. 

There is also the issue of compatibility, where many apps on IOS (Apple) aren’t available for Android (Samsung, Google, etc) devices.

However, by using a live chat tool that doesn’t require an app you don’t need to worry about having the latest device. Instead, you can answer messages from your 2002 flip phone. And, you won’t need to worry about compatibility issues. How’s that for accessibility?

Stop Worrying About Updates for Your Live Chat Tool.

live chat tool no app

Keeping apps up-to-date can be a pain. Especially, because the majority of app updates chew up more storage from your device. This can cause the app to crash on older phones or phones with minimal storage. Besides bloating your phone’s storage, app updates can sometimes cause new bugs in the software. Furthermore, people who don’t have enough storage space to keep up with app updates can also experience problems. Thankfully, when you use a chat tool that doesn’t need an app you won’t have to worry about pesky updates. 

One Less Password to Remember.

In 2022, it is estimated that digitally active people have about 100 passwords. That’s a lot to remember. Unlike chatting apps that require you to sign up and create a password, SYNCRO is free of these requirements. That means no signing in, no usernames, and no weird details. Our chat tool ensures that you have one less password to remember. Or, one less password to reset 😉

Live Chat Tool + No App = Zero Weird Permissions and Zero Added Fees!

It’s no fun reading through the legal jargon of a terms and conditions contract. However, it has become an unconscious part of signing up for most apps. And, most people don’t spend the time to read the contract. App creators can be sneaky and hide all sorts of alarming information in their terms and conditions contract. However, all of this information goes unnoticed by those who blindly agree. Although, this is not to say that every company is trying to sell your data. 

Whether you read the terms and conditions contract for an app or don’t, SYNCRO doesn’t require you to agree to any weird permissions. So, you don’t have to worry about providing access to things that shouldn’t be needed in order to run an online chat tool. 

In addition to this, there are no hidden fees with SYNCRO. What you see is what you get. All of our pricing is reflective of the total cost to use and operate our chat tool. If you are sick of in-app purchases, do away with the apps. Get started with our live chat tool SYNCRO. We promise there’s no app involved.

Contact us for more information on SYNCRO or on our pricing. We look forward to helping you improve your company’s communication. Generate more leads with our live chat tool today! We anticipate hearing from you soon!

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