SYNCRO Quick Start Guide
Welcome to SYNCRO : Website Chat to Text
Never miss a sales lead again. Engage your leads on the go!
- Log in to http://stable.syncrowebchat.com/syncro-admin/login and customize your settings now.
- Pay close attention to settings such as your scheduling (the hours of operation you would like for the chat tool displayed). Depending on how you currently handle your online leads you may also want to adjust:
- Your personalization options such as your welcome message (call to action), and photo (avatar)
- The rollover option if you are part of a team or have an assistant who leads should roll to if you are busy
- The chat trigger (auto responder) if you are busy or driving and cannot immediately respond to your leads (defaults are set automatically, but we suggest you customize this to reflect how you do business offline)
- Add this number 1 (778) 588-9305 to the contacts section of your mobile phone. We suggest you use SYNCRO as the contact name or something similar so that you recognize that it is an incoming lead that requires your immediate attention.
For more details on specific features please visit our FAQ section or read this post.