Chat to Text Features

Click on any one of the features below to learn more about SYNCRO live chat plugin and how live chat to text message on your mobile phone can help you become more efficient at closing sales leads!

Customize Color
Google Voice Chat

Export Leads
Reverse Chat
Sticky Chat
SMS mobile Chat
Text Me Tab
Powerforms
Auto Responders
Chat Scheduling
Customization
Website Integration
Agent On Duty
Chat Shortcode
Power Links
Chat Rollover
Group Send
Chat Trigger
Statistics

 

Customize CTA colour bubble + chat window

Change the colour of the chat bubble and chat window to match you site. Easily match your branding with a drag and drop colour dropper.

  • Blend in to match your site easily.
  • Pick and HEX colour to match your branding.
  • Works in sticky mode in desktop and mobile.

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chat box color

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Live Chat Integration for Google Voice

Here at SYNCRO we’re all about innovation, and what’s more innovative than live chat software for your website that works with Google Voice? Learn more about how SYNCRO + Google Voice can benefit your business.

  • Receive chats simultaneously to all of your devices instantly.
  • Conveniently respond from any location on any device.
  • Remain anonymous with Google’s phone numbers.
  • Integrates seamlessly with Google Hangouts.
  • Works anywhere in the world.

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google voice chat

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Export SYNCRO Leads

We have built in the ability for you to easily and quickly export all of your SYNCRO leads into an Excel Spreadsheet. Perfect for keeping a local or online database of all of your website leads.

  • Export all leads with one click of a button.
  • Export leads from the last 30 days, current year, last year, or all time.
  • Export chat requests, text messages, and Powerform submissions.
  • Integrates seamlessly with Google Hangouts.
  • Keep a solid database of all website leads.

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export leads

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SMS Promo Code – Reverse Chat

SMS Promo Code by SYNCRO is a convenient way to engage with your customers using Reverse Chat in real time, manage promotions, ensure anonymity and direct advertising leads to the appropriate team member in your business to improve customer lead conversions.

  • Measure and Track Offline Leads.
  • Create Automatic Coupons, Discount Codes and Promo Codes.
  • Anonymity for Operators.
  • Direct Leads to the Appropriate Company Operator.
  • Fundraiser Donation Collection.

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live chat plugin

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Website live chat plugin -> Chat Bubble Style Options

We have taken our original chat tool and re-skinned it with a brand new modern design. The Sticky Chat mode sticks to the bottom right of the browser window at all times, giving our users a more familiar look and feel to an online chat tool. Users now have the ability to change from our classic design to the new Sticky Chat with just a click of a button.

  • Embed in seconds and start chatting.
  • No apps to download, and nothing new to learn.
  • Uses SMS to drive the chat.
  • New modern design.
  • Always sticks to the bottom right.

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chat bubble options

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Website TextMeTab™ -> Mobile Phone

Visitors can send a message to the website owners phone. The owner can respond to the visitor’s cell number. Click here for more information.

  • Allows the website visitor to take the chat to their mobile.
  • Installs in seconds.
  • Works on any website.
  • Set location of tab.

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TextMeTab

 

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PowerForms™

Leads getting lost or buried in a thousand emails?   Our contact forms that are sent via SMS, as well as email, and then stored in the SYNCRO CRM for ultra redundancy.

  • Never miss a lead again.
  • Coalesce all leads into one location.
  • Contact requests are sent via text.
  • Cut and paste code.
  • Installs in seconds.

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PowerForms

 

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Built in Autoresponders

AI built in to respond on the customer’s behalf for a number of different triggers.

  • Make sure your lead does not leave, even if you need a few seconds to respond to a chat.
  • Capture data without the user even knowing you are not chatting.
  • Setup multiple response techniques to ensure your leads are engaged properly.
  • Easy to setup.

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Chat Trigger

 

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Chat Scheduling

So you have a life right?   Set your chat to only be visible when you want it to be engaged.

  • Easy to configure calendar.
  • Set when you want your chat visible.

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Chat Scheduling

 

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Chat Box Customization

You definitely want your chat software to blend into your site’s brand.   SYNCRO live chat plugin has lots of cool features to adjust the chat box style, fonts and CTA’s.

  • Change all colours in the chat box.
  • Easily edit all text and CTA language in the box / tabs.
  • Animated pop up to get attention of user.
  • Engaged mode (middle of screen load) or minimized mode (loaded minimized at bottom of the screen).

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SYNCRO Customization

 

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Website Integration

We offer free onboarding.   If you are having any problems, just reach out and we will assist at no cost.

  • Simple one line of code to embed.
  • Works with any website.

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SYNCRO Integration

 

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SYNCRO Agent on Duty Tool

Have a specific agent that you want to take the chat on Wednesday’s only?   With the SYNCRO agent on duty tool you can pre-schedule who you want to be on duty for live chat.

  • Schedule your chat software to have specific agents on duty each day.
  • Simple calendar to pick the days the agent is on duty.
  • Simple embed code.

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Agent on Duty

 

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SYNCRO Chat Bubble WordPress Shortcode

Use custom graphics, links, animations and more to call up the SYNCRO chat box.

  • Incredibly powerful API
  • Call up the chat box from a graphic, link, video or animation.

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SYNCRO Shortcode

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SYNCRO Powerlinks

Call your chat up from any graphic, textual link, video or JS call.    Customize the chat box dynamically on the fly with a powerful API that allows you to populate information from dynamic data sources.

  • Powerful API
  • Dynamic data population of the chat box.
  • Control the data your users seeing through custom programming on the fly.
  • Call the chat box up from virtually element on your site.

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live chat plugin

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SYNCRO Chat Rollover

A chat comes in and you are unable to take it – now what?     With the chat roll over, we can easily send the chat to another person’s phone, so they can pick up the slack.

  • Roll the chat to another person to ensure your chat is connected.
  • Setup a roll over agent in seconds.
  • Intelligent chat routing.
  • Setup in seconds.

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Chat Rollover

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SYNCRO Group Send

Do you have a team of people you want the chat sent to?  Awesome, we can do that.   With our group send chat feature, we send to multiple users at once, and the first person to answer the chat takes it.   Provide amazing customer service from anywhere, but the office!

  • Send a chat to multiple people at once.
  • Instant responses.
  • All other agents to follow along in the conversation.
  • Add users in seconds.

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Group Send

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SYNCRO Chat Trigger

Create detailed auto-responses that guide your user down a branch of logical scenarios in case you cannot answer a chat request, ultimately allowing the data collection of your lead so you can follow up when you are ready.

  • Intelligent chat auto responses.
  • Simple hello and goodbye logical branches.
  • 500x smarter than a standard contact form.

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Chat Trigger

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SYNCRO Statistics

Get basic insights into who is texting, chatting, emailing, calling and submitting contact forms all in one location.

  • Tracking for click to calls (calling from mobile devices only).
  • Track emails sent.
  • All chats are recorded.
  • Each incoming texting request is stored.
  • Track form submissions.

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SYNCRO Stats

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